Cardiff operates under Welsh renting law, which has some differences from England. All landlords must be registered with Rent Smart Wales. The Renting Homes (Wales) Act 2016 provides additional protections not available in England.
Important: Cardiff is in Wales, which has different renting laws to England. The Renters' Rights Act 2025 applies to England only. Wales has its own Renting Homes (Wales) Act 2016 with additional tenant protections. All landlords must register with Rent Smart Wales. Our decoder is designed for English tenancy agreements, but many of the principles apply across the UK.
Cardiff Council
Environmental Health / Private Renting Team: 029 2087 2087
If your landlord is not maintaining your property, your deposit is not protected, or you are being threatened with illegal eviction, contact your council's Environmental Health team. They have the power to inspect properties, issue improvement notices, and prosecute landlords who fail to comply.
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